What you can expect
The Thomas-Kilman Conflict Mode Instrument or TKI helps individuals and teams engage in productive discussions about conflict. It provides an understanding of different conflict management styles and their impact on interpersonal and group dynamics, and how to choose the best approach for any situation to create more positive outcomes.
The TKI assessment identifies an individual’s typical response to conflict situations using one or more of five conflict-handling modes, or styles: competing, accommodating, avoiding, collaborating, and compromising. These modes reflect varying levels of assertiveness and cooperation. By learning the conflict-handling modes and identifying which ones they tend to use (and over/underuse), people can choose the best mode for any given situation.
Unlock your potential today
When you are ready to take the next step in your professional coaching journey please reach out to our team at MRA and we will be very happy to schedule a call to ensure you are confident in the programme you have selected.